Owners - How are cleaning costs calculated ?

As a professional concierge service, we charge our travellers a "cleaning fee" for a complete service, subject to various taxes and commissions, which we will detail below. 

Housekeeping fees include the following services. 

- Cleaning service: which corresponds to the hours of cleaning performed in your accommodation after each stay. 

- Linen management: corresponding to the handling, transport and storage of linen. 

- Linen rental: which corresponds to the cost of renting hotel linen from a professional launderer. 

The cleaning costs displayed on the platforms are prices inclusive of VAT (including 20%) and increased by the Airbnb commission. 

- 20% VAT: As professionals, we are subject to VAT, which we therefore include at 20% in the rates we pass on to the platforms. 

- 15% Welkeys commission: We also apply a 15% margin, otherwise we'd be selling at cost.

- 17% commission from distribution platforms: The majority of platforms (Airbnb and Booking.com in particular) apply a 17% commission to the price of the "cleaning fee".